customer Archives

3 Tips for Using SMS Messaging to Enhance Your Customer Experience

November 25, 2021

One of the most common ways to communicate with friends, loved ones, and colleagues is through text messaging. In fact, every day, about 6 billion messages are exchanged in the United States alone. This goes to...

4 Tech Solutions For Customer Communication

Biljana Denic

April 28, 2021

Tech

The new global market has changed rapidly. This is all thanks to the emergence of new and innovative technology. The best example of these changes is the way businesses communicate with their customers. No m...

Using OKRs to Achieve Customer Service Success

Biljana Denic

March 23, 2021

Business, Tips

Customer service and satisfaction is a significant aspect of every business that seeks to succeed and grow. Customers determine the extent of your sales and are the best metric you can use to determine an esta...

10 Ideas to Turn Around Your Small Business in 2022

Arni Barni

February 19, 2021

Business

What do the jungle and the world of business have in common? Well, both are unforgiving, and if you can't adapt, you're likely to become mincemeat or part of business failure statistics. (more…)...

Best Ways To Provide Customer Support in 2022

Charlotte J. Moore

February 17, 2021

Business

Every big business is well aware of the fact that focussing on customer support service helps businesses to grow and acquire their goals in the long run. There are many effective methods to satisfy the customer...

6 Marketing Strategies to Drive More Sales In 2022

Wilfredo E. Keeling

February 6, 2021

Business, Marketing

Growing your business isn’t an easy thing to do by no means. It requires a lot of effort, hard work as well as a little bit of luck sometimes. The market is unpredictable you can never know with the utmost cert...

5 Reasons Your Company Needs Content Marketing In 2022

Wilfredo E. Keeling

February 4, 2021

Business, Marketing

Useful content is at the core of any good marketing strategy. As consumer habits change and traditional marketing channels such as ads and TV commercials become outdated and more and more expensive - there is a...

Building Customer Loyalty Through Outstanding Service – 2022 Guide

Biljana Denic

January 17, 2021

Business

How important is customer loyalty to your brand? According to Accenture, 57% of consumers will spend more with a brand to which they are loyal. More importantly, one happy client will tell 11 other people about...

6 Services That Your Third-Party Logistics Company Should Provide

Wilfredo E. Keeling

August 26, 2020

Business

If you’re running a business, then you should stay focused on a couple of critical things. The first is creating your products and getting them to your customers as cheaply and expediently as possible. The seco...

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