Patches are a great way to decorate any item of your clothes and make a statement. And custom patches provide you with even more option. When it comes to this type of custom decoration, possibilities are endless. Nowadays, since there are many websites that offer this kind of service, you can even order them online. In every business, there are satisfied customers and unsatisfied ones. In the following text, we are going to focus on the latter ones, and tell you some of the most entertaining complaints.
Embroidered custom patches are perfect for you if you want to spread awareness of your brand or if you manage any sort of organization and want your member to be easily recognized. These patches will last for a long time, and your organization or a club will be easily recognized by others. GS-JJ.com is a manufacturer that will provide you with patches made out of the finest materials and high-quality embroidery threads. You can make your own design, send it to their team, they will assess it, and report to you back with an average price.
Let’s move on to the main point of our topic – customer complaints. We are talking about all sorts of comments, from the productive ones when customers give suggestions on how to improve a business, to those when a product isn’t what they wanted, even though they are aware of the entire process and what is and isn’t possible.
We have to say that our favorite one was an email from a person who said they were in some strange way offended by one of the patches. No, they did not put in an order and made a purchase nor did they have to wear the said patch. They simply saw it on someone else, inquired about its origin and contacted the company.
Furthermore, another person got mad because a professional designer’s artwork was better than his own. Okay, we understand one should always have confidence and value his skills, but to get angry because someone else is better in something than you, and cancel the entire order? We think it is just ridiculous and that people should be more open to suggestions.
We also have to mention people, who made a mistake when filling out the order, didn’t realize it on time and tried to blame it on the manufacturer. Although the size of patches is properly displayed, and of course, you should carefully consider which size you need, still some people don’t do it. So, when filling out the form, they randomly choose the one which they think will fit, but in the end, it usually turns out to be the wrong one. This also includes the colors and, unfortunately, the quantity of patches.
Another complaint that is in our top three is a complaint about the embroidery. One person contacted the manufacturer to say that he was disappointed by the embroidery because it is not what he wanted i.e. it was not the same stitch their grandmother used.
All in all, we have only scratched the surface when it comes to customers’ complaints that are simply absurd.